Our records indicate that your membership at the Germantown Athletic Club is currently in the “freeze” status. We are reaching out to you to address your membership status options going forward.
Upon closing in mid-March last year and our subsequent reopening in early May, a percentage of Athletic Club members understandably expressed concerns regarding their level of comfort with returning to the facility upon reopening. Not knowing what the future held in regards to COVID-19, the opportunity to place memberships on hold (“freeze”) free of charge was extended to all members first until October 31. With the uptick in COVID-19 cases during the latter part of the year the free freeze opportunity was then extended to December 31, and most recently until March 31, 2021.
After much deliberation and discussion among our staff, we have made the decision not to extend this temporary policy change past March 31, 2021. This does not mean that your membership will become active on March 31; however effective April 1, 2021, the Club will reinstate its original policies as they relate to membership freezes: Memberships on freeze will be charged a freeze fee of $10 per month with a maximum of four (4) months out of a calendar year that can be frozen. Any memberships still in the freeze status on April 1, 2021, will be charged the monthly freeze fee unless their membership is reinstated. If you would like to stay in the freeze status, there is no need to contact us. We will adjust your freeze date automatically.
This past year has been trying; however, we are convinced we have all learned a great deal from this situation and are stronger because of it. Operationally, the Germantown Athletic Club may now look a bit different, but our core mission has remained the same. We are still committed to providing the best health and wellness offerings for our members and community.
We have received many emails and calls about how we are operating and what precautions are in place. We invite you to come by to see the changes and measures being taken to make us a safe and trusted destination for you and your family. You can also check out our website for a current list of COVID-19 protocols and measures that we have in place.
As always, if you have questions please feel free to contact us at (901) 757-7370 or info@gacfitness.org.