Phase 1 Reopening Plan

It was recently announced that the closure of fitness facilities will be lifted as of Monday, May 4. While we are as anxious as you are to see our doors open, we are more concerned about having the proper health and safety measures in place prior to opening. Due to these extra precautions the Club will be opening Wednesday, May 6 at 5 am for normal operating hours.

As we have alluded to in previous communications, the Club will look much different than it did before, and we will take a cautionary approach to reopening with a goal of not having to shut down again. There are several restrictions put in place by the Back To Business Framework for Memphis and Shelby Co. that we will have to abide by in order to operate safely for both the membership and the employees:

  • Limit occupancy to 25% building occupancy.

  • Limit workouts to 45 minutes.

  • Adjust equipment layout or close/restrict access to equipment as necessary to maintain at least six feet of separation between users.

  • Require customers to clean equipment with disinfecting wipes before and after use.

  • Conduct regular and thorough cleaning of all equipment, surfaces and areas of the facility using disinfectant cleaning supplies.

  • Provide hand sanitizing stations for use upon customer entry and exit.

  • Employees must wear face masks.

In an effort to allow as many members as possible to work out each day but still follow the 25% occupancy and 45 minute workout restrictions, a reservation will be required to ensure immediate access. More information about the reservation system will be communicated Monday, May 4.

For those members checking into the Club starting May 6, we will also be doing temperature and wellness check prior to entry.  Members are strongly encouraged to wear masks; however, they will not be required.

Many of our operations and offerings will be limited during this initial phase of reopening and some will simply become commonplace for the foreseeable future. Staff has been hard at work moving equipment and rearranging the facility in order to accommodate classes and equipment within these new parameters.  We have moved about half of the equipment from the weight floor to a basketball court.  Similarly, classes that would normally take place in the Cycle Studio and Mind & Body Studio will also be staged in the other basketball court temporarily. 

Due to our effort to minimize touch points, ensure occupancy and social distancing restrictions, there will be several areas or programs that will not be open or offered when we first reopen.  Because of the 45 minute restriction, we are asking all members come prepared to work out, as we will not have showers or lockers available during this time.  Other areas or programming restrictions that will NOT be offered initially include:

  • Basketball or racquetball 

  • Hot tub

  • Showers, saunas and locker use (Men's and Women's locker rooms can be used for changing and bathrooms)

  • Cafe

  • Communal spaces such as the Community Room, lounge and coffee area

  • Members under the age of 16 without an adult.

  • Cash will not be accepted. Purchases can be made on account or with a credit card.

  • Mats in any workout spaces

  • Guest pass usage

  • Swim Lessons and Swim Team

  • Specialty camps like Happy Feet or Bits, Bytes and Bots

  • Birthday parties or other rentals

Please be assured that we take Club cleanliness very serious and are making adjustments to our chemicals and processes in order to ensure a safe environment.

  • Intermissions will occur throughout the day in each area of the Club to ensure adequate time to clean and disinfect high touch areas before they are reopened for member use.

  • Members will be required to clean the equipment before and after usage with the wipes provided throughout the facility. 

  • Members will need to provide their own mats for stretching, yoga and Pilates classes, as well as all other group fitness classes. All mats have been removed for use at this time.

  • Cleaning protocols have been updated to include higher grade cleaning and disinfecting solutions, additional hand sanitizing dispensers and wipe stations, and increased cleaning times.

  • All group fitness areas will be disinfected after each class. 

For those members who utilize Child Care there will be additional safety restrictions if you chose to take advantage of this service during your workouts.

  • Child care will only accept children ages 3 to 11. 

  • A reservation is required for child care access. Reservations are also 45 minutes.

  • Personal belongings will not be allowed in child care. These items include pacifiers, water bottles, outside toys, electronic devices, etc.

  • Staff will not be diapering children.

  • Parents will not be allowed to enter into the child care area. 

As a reminder, your membership has been on hold since we closed the Club on March 16.  The unused portion of your March dues will be credited towards the first future dues draft upon reopening on May 6, and you will only be billed for the prorated portion of May that we will be open, and not the full month.  Your May draft will only reflect an 11 day charge of the prorated monthly amount.  Paid in full members will receive an additional 50 days added to the end of your initial contract end date to reflect the amount of time we were closed.

Understandably, some of you might feel apprehensive or uncomfortable coming back at this time.  If you do feel this way, we will be more than happy to continue to place your membership on freeze, free of charge until a later date. 

Thank you for your patience during this unprecedented time, and we hope to be able to lift some of these temporary restrictions as soon as possible. We look forward to seeing you back in the Club soon and when you feel comfortable.  Your safety and well-being is always our main priority.  As always, if you have questions or concerns, please don't hesitate to contact us at info@gacfitness.org or 757-7370.

Phil Rogers
Club Director

Update

Many of you have reached out lately to ask when we might be open again. I catch myself using the old adage "We don't know what we don't know." Never before have I felt this saying to be more accurate. The ever changing dialog and fluidity of COVID-19 goes on all day, every day. All this is a bit unsettling for businesses as they try to figure out how to navigate something where no manual exists. What we do know is that all businesses starting the re-opening process will be required to have several restrictions in place in order to keep everybody safe, to offer services and to be compliant.  

Similarly to the phased approach that both local and the national governments are implementing to reopen, we are working on a multi-phase strategy to re-open the Germantown Athletic Club. Each of the subsequent phases will have fewer restrictions, and our plan is being designed with the health and safety of our members, staff, and community in mind. We will follow all established local, state and federal guidelines and implement our processes based on best practices from health clubs around the world. Some of the procedures will be a bit of trial and error. We will learn and adapt as we see what works and what can be improved by taking a cautionary approach with the goal of not having to shut down again.

We are continuing to create our processes using benchmarks from clubs that are further along in the re-opening process. Our health and fitness industry resources are abundant, but this is a new experience we all figuring out together. The Germantown Athletic Club, as you know it, will be much different when we reopen. We will be restricted to the number of people allowed in areas to ensure safety and social distancing, and we will have to limit workouts to minimize exposure as well as allow as many members the ability to exercise as possible each day. Our cleaning protocols will be visible and frequent, and to minimize touch points, some areas within the Club and programming will not be offered to start. We understand your frustration, fears and uncertainty, or even displeasure with these circumstances. We share many of those same sentiments and ask for your patience and flexibility during this transition. You will receive more communication on the Club's reopening plans as they become clear. Please know and trust that we are working diligently on the details and hope to have more definitive information soon. 

As a reminder, your membership has been on hold since we closed the Club on March 16th. The unused portion of your March dues will be credited towards the first future dues draft upon reopening, presumably (and hopefully) in May at the writing of this letter. If we open anytime past the first day of the month, you will only be billed for the prorated portion of the month that we will be open, and not the full month. If, by chance, we have to open later, then everything will push forward accordingly. 

Understandably, some of you might feel apprehensive or uncomfortable coming back at this time. If you do feel this way, we will be more than happy to continue to place your membership on freeze, free of charge until a later date. 

The uncertainty of COVID-19 has made life challenging in ways we could have never imagined.  Our member response has been very positive, and we are grateful for your support. We miss you and look forward to reopening our doors soon.

Phil Rogers
Club Director

Additional at home fitness solutions

We mentioned in a previous email that we were working towards offering additional at home fitness solutions for you while the Club is closed. To help you continue to stay active we are partnering with Les Mills to give you even more free online workouts. You can now enjoy free access to LES MILLS™ On Demand for 60 days. LES MILLS™ On Demand offers over 800 of your favorite workouts across 13 categories. You can work out with classic programs such as BODYPUMP™ and BODYCOMBAT™, do mindfulness exercises and even get the kids active with BORN TO MOVE™. 

In addition, we have teamed up with TRAININGYM to offer over 100 free online workouts including HIIT, stretching, tabata and more.

We are also working with our instructors to continue to provide your favorite workouts on our YouTube channel.

You can visit the VIRTUAL RESOURCES page on our website to learn more about all of these at home fitness solutions.

We hope you enjoy working out at home and we are looking forward to seeing you back in the Club when things have returned to normal.

Important Membership Information

We hope you are staying healthy during this time and we miss seeing you at the Club! Please review this email for important information regarding your membership.

One of the most asked questions is in regards to how we are handling our monthly billing during this closure. Rest assured that all monthly billing is currently put on hold. Accounts will not be drafted until we are able to reopen. Once we do reopen, credit for March 17-31 will be received on the next draft.

Members who have paid in full will receive time missed added to the end of their membership.

As a reminder, we are offering free access to our Fitness on Demand partner, Les Mills. This link provides access to 95 different virtual workouts with varied content. The platform is free for our members to use.

In addition, our personal trainers and group fitness instructors are sharing workouts on the Germantown Athletic Club YouTube channel. More videos can be found on our Additional Fitness Classes playlist by clicking here.

Additional at home fitness solutions are in the works and will be coming your way soon! We will continue to keep you posted through email and social media. Also, all communications are being posted on the NEWS page of our website.

Thank you for your continued support! We are all in this together.  

YouTube Channel = More Virtual Fitness Classs

We hope you are finding time to focus on you and stay active during this time. Our instructors want to help with that. In addition to the Les Mills virtual workouts, we are adding virtual workouts of our own from various Club instructors. Visit our YouTube channel to view some of the newest videos. 

We will update this channel as we receive more videos so check back often!

In addition, Silver Sneakers is offering a live 30-minute Strength & Balance class this Wednesday on Facebook. You do not have to be a Silver Sneakers member or even have a Facebook account to view the live class. Visit Facebook.com/SilverSneakers Wednesday, March 25 at 10:30 a.m. to join the workout.

Les Mills & Silver Sneakers

We know that staying fit and active is the best way to build a strong immune system and stay healthy.  With Germantown Athletic Club's temporary closure, as a community protective measure, we want to provide you with some alternate fitness options.

Our Fitness on Demand partner, Les Mills, has provided a link to 95 different virtual workouts with varied content.  There are 8 different categories including Born to Move which focuses on kid's fitness.

This platform is free to use and will remain open and available as long as the Coronavirus situation continues to cause disruption. 

Click the link below to access the free LES MILLS virtual workouts. 

LES MILLS

Our Silver Sneakers partner is also offering online classes to members who are eligible for Silver Sneakers. These classes can be found on their website by clicking here.  

We hope that these are helpful options easing the disruption in your fitness routine. We look forward to providing you with additional fitness options in the near future.

If you have questions feel free to contact us at info@gacfitness.org or 757-7370.   

COVID-19 Update: Club Closing

Our most recent communication on Friday, March 13, stated the Club would be open regular hours and programming and classes would be suspended. Since then, the CDC has recommended that gatherings of over 50 people should be cancelled or postponed at this time. We are taking this recommendation very seriously. The health of our staff, members and community is of utmost importance.

Due to these recommendations, the City of Germantown has made the decision to close Germantown Athletic Club, Germantown Performing Arts Center, the Germantown Community Library and The Great Hall & Conference Center until further notice. All Parks and Recreation programming has also been canceled. The Club will close today, Monday, March 16, at 5 p.m.

We will continue to update members through email, Facebook and our website. App notifications will also be pushed out. Please ensure app notifications are turned on if you are using this as a means of communication. 

Due to this disruption in your membership, the Club will prorate dues for the amount of time we are closed. Credits will be issued once we reopen. We will not issue refunds. 

As regular exercisers, we know you understand the value of staying active. We are looking into offering some virtual group fitness classes and we will provide details once we have more information. In the meantime, please follow social distancing suggestions and stay informed using credible sources such as www.CDC.gov/coronavirus.

We realize there still may be questions after this notification. We will make every effort to respond as quickly as possible. Emailing us at info@gacfitness.org is the best way to communicate, however, we can also be reached at 757-7370 during the hours of 8 a.m. to 5 p.m.

We will continue to monitor the situation and follow the recommendations of county, state and federal health authorities, with the hope of reopening as soon as possible. 

Lastly, we are grateful for our members and our team during these uncertain times. Thank you for your support and understanding. We look forward to brighter days ahead.

Programs and Classes cancelled Effective March 16

What is Germantown Athletic Club doing about COVID-19?

The Club is continuing to monitor the Coronavirus (COVID-19) outbreak as it continues to evolve. We realize the importance of communication as we work to ensure the health and safety of our staff and members. 

In respect to the national situation and the advice of numerous health organizations, the Germantown Athletic Club has decided to ultimately put the following precaution in place to mitigate the spread of the virus through social distancing practices. This precaution includes canceling all scheduled programming including: group fitness classes, child care, spring break camp, swim team, swim lessons, and party rentals at the Germantown Athletic Club. The cancellations will be effective beginning on Monday, March 16 and will include all programming that is scheduled through the end of the month. At this time, the Athletic Club will still remain open normal business hours even though all programming has been suspended.  If you do choose to use the Club during this time please take heed the CDC's guidelines to help mitigate risk.

What can I do to minimize my risk of getting COVID-19 at the Club?

  • Stay at home if you have fever, runny nose, cough, sneezing or other respiratory symptoms, or if you believe you are sick.

  • Wipe down equipment BEFORE and AFTER you use it. 

  • Wash your hands often with soap and water for at least 20 seconds, especially after blowing your nose, coughing, or sneezing, or having been in a public place.

  • Use hand sanitizer, we have them located in many places throughout the facility. Our hand sanitizer is 71% alcohol and meets standards.  

  • Cover your mouth and nose with the inside of your arm, not your hands, when you cough or sneeze.

  • The key to being healthy is holistic wellness. Take care of yourself. Stay hydrated. Maintain a balanced diet. Get plenty of sleep. Staying well is much more than just avoiding sickness. If you do experience any symptoms of cold, flu, or otherwise, please stay home to prevent the transmission of disease.

Who is at higher risk and what should they do? 

It is important to note that the CDC has gathered information showing that some people are at higher risk of getting very sick from this illness. This includes older adults (ages 60 and up) and those who have underlying chronic medical conditions like heart or lung disease or diabetes. 

The CDC recommends people who are at a higher risk to stay home and avoid crowds as much as possible. Other recommendations include:

  • Stock up on supplies.

  • Keep space between yourself and others.

  • Keep away from others who are sick and wash your hands often.

  • Avoid cruise travel and non-essential air travel.

  • During a COVID-19 outbreak in your community, stay home as much as possible to further reduce your risk of being exposed.

  • To the extent possible, avoid touching high-touch surfaces in public places - elevator buttons, door handles, handrails, handshaking with people, etc.

  • Avoid crowds, especially in poorly ventilated spaces. Your risk of exposure to respiratory viruses like COVID-19 may increase in crowded, closed-in settings with little air circulation if there are people in the crowd who are sick. 

How will we communicate to members?

We will post a banner on our website that will be updated when there are changes.  We will also communicate through email to all members that have a current email on file.

Thank you for your continued support as we navigate this difficult and challenging situation. Our members health and well being is of the utmost importance to us.  For the health and safety of our membership community please heed the guidance and recommendations of the CDC. Together we keep our Club safe. 

For more information and to stay updated, visit this link from the CDC.

Coronavirus Information

In the wake of flu season and recent developments of the Coronavirus (COVID-19) we feel it is our responsibility to not only keep you healthy, but also to keep you informed.

We are monitoring updates and advice regarding the COVID-19 outbreak through local, state and federal health officials, and are taking proactive measures to prevent the spread of illness in our facility. For the most up to date information please visit the CDC's website

Our staff has been working collectively on enhanced cleaning protocols and has increased the frequency in which we disinfect high-use surfaces such as door knobs, bathrooms and fitness equipment. We have reviewed our daily cleaning schedule and have made adjustments where necessary. Our child care area has also increased the frequency of cleaning and sanitizing toys as well as carpets.

Please join us in this effort to keep everyone healthy and safe. 

  1. Utilize the wipe stations located in all fitness studios, weight floor and cardio areas. Wipe your equipment off before and after usage.

  2. Use hand sanitizer when entering or exiting different areas of the facility. Carry a travel size bottle with you.

  3. Wash your hands as often as possible with warm, soapy water. Do this for at least 20 seconds.

  4. Cover your mouth and nose with your arm when you cough or sneeze.

  5. If you are not feeling well take the night (or day) off from coming to the Club.

  6. If your child attends Child Care follow the sick policy on page 6 of the Family Welcome Packet.

We will maintain our commitment of keeping the Germantown Athletic Club a safe, clean environment, and ask that each of you help us ensure the health, safety and well-being of our membership community. If you have questions or concerns, please don't hesitate to reach out to any one on our management team. Thank you for doing your part to keep yourself and others healthy.

Swim Meet this Weekend

We are hosting the annual Thanksgiving Invitational Swim Meet this Saturday, November 9 and Sunday, November 10. The pool will be closed during meet hours. Please see the information below regarding this weekend.

  • Pool closed Saturday, 11:30 am to 6 pm and Sunday, 10 am to 3 pm.

  • The hot tub will be closed Saturday and will reopen after the meet on Sunday.

  • Pool temperatures will be slightly lower towards the end of the week.

  • The bulkhead will be moved at 12 pm Friday.

  • Deep H2O class is cancelled Sunday.

  • Group swim lessons at 11:30 am are cancelled.

Elevator Renovations

ADA Access map.png

We are continuing our efforts for improvement in this phase of renovations by refurbishing and modernizing the elevator. During this process the elevator will need to be closed for approximately four weeks beginning Thursday, September 12.

While the elevator is closed for renovations, an alternate ADA entry will be available for those wishing to utilize the first floor. This access point will only be available to members who have limitations preventing them from using the stairs. The alternate ADA entry will be located between the Club entrance and the GPAC entrance. All other members will continue to use the temporary entrance.

The ADA entry will be staffed Mondays through Fridays, 7-11 am and 2-6 pm and Saturdays, 8-11 am. If access is needed outside of these hours, members can call 901-757-7370, and a staff member will be available to assist them. ADA parking is located directly in front of the alternate entry. Please see the map above to view the alternate ADA entrance and parking locations.

We realize this is an inconvenience to some; therefore, a membership freeze option is available at no charge for those preferring to wait to visit the Club until the elevator renovations are complete. Please contact Membership Sales Coordinator, Andrew Pitts, at 901-751-5680 if you would like to freeze your membership. 

Thank you for your patience.

Group Fitness Revised Schedule 8/6/19

Due to construction, the Mind & Body Studio will be closed Tuesday morning, 8/6.

All morning/day classes that are located in the Mind & Body Studio will be relocated into Studio A or B. Time changes also apply to some of these classes. Please see below or check the Germantown Athletic Club app.

-7:30 am SS Classic moves into Studio A
-8:30 am Mat Pilates changes to 7:30 am in Studio B 
-9:30 am Vinyasa Yoga moves into Studio B
-9:30 am SS Circuit is in Studio A only
-12 pm Gentle Yoga changes to 12:30 pm in Studio A

Thank you for your patience.

PHASE IV RENOVATIONS

We have exciting news! Phase IV renovations are upon us. Club members can expect to see even more improvements beginning in June. This phase includes several areas of the facility. Details include:

  • A new cafe located on the second floor adjacent to the elevator

  • A much improved family recreation area located below the cafe

  • Reconfiguration of the entryway and member check-in

  • HVAC addition in the Cycle Studio

  • Front facade updates

  • Fitness locker rooms and downstairs restrooms renovations

  • Modernization of the elevator

  • Fire alarm and panel upgrades

It's an exciting time to be a Germantown Athletic Club member!

POOL UPDATES

Repairs to the plaster of the indoor pool are complete. It will be filled tonight and temperatures will slowly start to rise tomorrow.

The pool will be open Thursday, November 15, however, temperatures will be very low. All programming is cancelled.

We will continue to post updates on pool temperatures here, which is the NEWS page of our website. Please check back every few hours beginning Thursday, November 15 at noon.

We apologize for the amount of time the indoor pool was down. We realize this amenity is a very important part of many of our members’ workouts. We are grateful for your patience.

TEMPORARY POOL CLOSURE

Swim meet season is upon us. This weekend, the Club will be hosting the Thanksgiving Invitational Swim Meet. In conjunction with the swim meet, we are taking this time as an opportunity to perform much-needed repairs to the plaster of the indoor pool. 


Please note that the pool temperatures will be slightly lower towards the end of the week and the parking lot will be busier Saturday and Sunday. See below for more information about the pool and hot tub closings. 

The Thanksgiving Invitational Swim Meet will be held Saturday, November 10 and Sunday, November 11. The pool will be drained following the meet on Sunday with repairs taking place on Monday.

  • Pool closed to members - Saturday, November 10 at 11:30 a.m. to approximately 5 p.m. (It will be open to members 7 a.m. to 11:30 a.m. and 5 p.m. to 9 p.m.)

  • Pool closed to members - Sunday, November 11 through Monday, November 12

  • Hot tub closed - Saturday, November 10 through Sunday, November 11 (It will reopen following the conclusion of the meet Sunday afternoon.)

  • The bulkhead will be moved Friday, November 9 at 12 p.m.

  • Water aerobics will be canceled Sunday, November 11 and Monday, November 12

  • Basketball Court 1 closed Saturday, November 10 and Sunday, November 11

Once repairs are complete, we will refill the pool and work towards getting it back up to regular temperatures. Updates will be sent out Monday, November 12 through email, social media, and the Germantown Athletic Club app regarding the pool reopening.

Thank you for your patience during this time.

Temporary Pool Closure

The plaster in the indoor pool will be getting repaired this week. Due to these repairs, the indoor pool will be partially drained and CLOSED Tuesday, January 9 at noon - Wednesday, January 10.

These repairs should be short and sweet. We are planning on filling the pool back up Wednesday afternoon to be ready for regular hours Thursday, January 11. 

A few things to know during the closure...

  • The hot tub will remain open.
  • Lil Gators, swim lessons and Germantown Gators Swim Team practices will be cancelled.
  • All water aerobics classes will be cancelled Wednesday.

We apologize for this inconvenience and appreciate your patience. 

swim meet this saturday

The Club will host the High School/Middle School Swim Meet this Saturday, January 6, 8 a.m. to 5 p.m. A few important reminders are listed below.

  • The bulkhead will be moved approximately at 12 p.m. Friday.
  • Pool temperatures will be lower towards the end of the week.
  • On Saturday, the pool will be open to members 7 a.m. to 8 a.m. and 5 p.m. to 9 p.m. It will be closed to members during meet hours.
  • The hot tub will close Friday at 4:30 p.m. and reopen after the meet.

Thank you for your patience and Go Gators!

Temporary Locker Room and Child Care Closures

We will be performing maintenance on the water valves Thursday, December 28 between 12 and 3:30 p.m. The following areas will be affected...

  • Child Care will close at 12 p.m. and reopen at the regular time of 3:30 p.m.
  • The Aquatics Ladies Locker Room and restrooms off of the Mind & Body Studio will be closed.
  • The Aquatics Family Changing Rooms and Kids Locker Rooms will be open for changing only. Access to sinks, showers and toilets will not be available in these areas.

Please use the locker rooms located in the Weight Floor area during this time.

We apologize for this inconvenience and appreciate your patience.

Road Closures & Parking Lot Usage 12/9/17

The City's annual Holiday Parade will take place Saturday, December 9 at 2 p.m. Road closures will be in effect for Kimbrough, Farmington and Exeter between 12 p.m. and 4 p.m. Access to the Club during this time will be at the entrance off of Neshoba near GPAC. 

In addition, floats will be disbanding in the GAC and GPAC parking lots. The rain date for this event is Sunday, December 10. 

For more information about the City's Holiday Parade click here